Support

Something not working, or an idea for the game? Write to feedback@merchantroyal.app. We read every message and reply from a personal address while Merchant Royal is in beta.

How do I join a league?

Ask the league's commissioner for its invite code: eight letters and numbers. In the app, tap Join a league, then Join with an invite code, and enter it. A code lasts seven days; the commissioner can make a new one.

Is the money real?

No. Everyone in a league starts the season with the same pretend cash. The stocks and their prices are real; nothing you buy or sell is.

When does my order go through?

At once, at the latest price the app has, at any time while your season is running, including nights and weekends. When the market is closed, that is the last price before it closed, and the order screen says so.

Why is a price a little different from my brokerage app?

Prices come from a single exchange's feed, so they can differ slightly from the price other apps show, and the app tells you how old a figure is (Prices as of …).

Who wins?

The player whose portfolio has gained the most, as a percentage, valued at the closing prices on the season's last day. Players with exactly the same gain share the win.

How do I delete my account?

See Delete your account.

Which phones?

iPhone, through Apple's TestFlight, and Android, through Google Play's testing, by invitation while Merchant Royal is in beta.